FAQ

Q: How to make an order?
A: you can read it completely at the Information -> How to order.

Q: how much the minimum order?
A: we do not limit the minimum order.

Q: How to make a payment?
A: You can make the payment with your card or your PayPal account to our PayPal account.

Q: What should I do after i have made a payment?
A: You should confirm your payment as soon as you have made your payment through our contact lines (e-mail / SMS / Messaging Apps).

Q: when will my package be shipped
A: We will ship the package next day after we received and verified your payment. We will ship the package during local Indonesia office hours only. Local Indonesia office hours are Monday – Friday 9am - 7pm (GMT+7), Saturday 9am - 2pm (GMT+7).

Q: How can i change the products order?
A: You can change or even cancel your products order as long as you have not been made the payment.

Q: How long will my package take to arrive after being shipped?
A: Delivery time depends on the situations and conditions at the destination area. Normally it takes 5-15 days to deliver between countries (exclude custom clearance process).


INFORMATION

Contact Us

e-mail :
order@arah-herbal.com

SMS / WhatsApp :
+6287880887757

Blackberry Messenger :
D96A0C2B

Line ID :
arah-herbal.com


PayPal